Privacy Policy

Vinacircle respects your privacy and shares your concern about the security of data you may submit to Vinacircle’s websites and the related mobile applications and services (collectively, the “Services”). Our privacy policy (the “Privacy Policy”) explains the information we collect, how we use and protect it, how to access and update your information, and how to manage your privacy settings when using the Services.

Questions or comments about this Privacy Policy may be submitted by mail to the address below or via support@vinacircle.com.

Our Use of Your Personal Information

Our primary goal in collecting personally identifiable information is to provide you with a smooth, efficient and customized experience. The Personal Information is used for two general purposes: to process your order, and to provide you with the best possible services. This allows us to provide services and features that are most likely to meet your needs, and to customize the Website/Mobile Application and our Services to make your experience easier.

Our Disclosure of Your Personal Information

Due to the existing regulatory environment, we cannot ensure that all of your Personal Information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be required to disclose your Personal Information to the government, law enforcement agencies, or third parties under certain circumstances; third parties may unlawfully intercept or access transmissions or private communications; or users or authorized users may independently abuse or misuse your information that they collect from the Website/Mobile Application in violation of our Website's/Mobile Application's Privacy Policy and Terms of Use. Therefore, although we use industry standard information security practices to protect your privacy, we do not promise, and you should not expect, that your Personal Information will always remain private.

As a matter of policy, we do not sell or rent any Personally Information about you to any third party. However, the following describes some of the ways that your Personally Information may be disclosed.

Advertisers: We may aggregate (gather data across all Users) Personal Information and disclose such information in a non-personally identifiable manner to advertisers and other third parties for other marketing and promotional purposes. However, in these situations, we do not disclose to these entities any information that could be used to identify you personally.

Other Corporate Entities: We may sometimes share data with our affiliates, subsidiaries, joint ventures and third party service providers that provide us with services and/or provide you with services. We use third-party service providers to process purchases you make and to monitor our Users' interests. To the extent that these entities have access to your Personal Information, we will ask them to treat it at least as protectively as they treat personally identifiable information they obtain from their other users or members. Our affiliates, subsidiaries, and joint ventures will follow privacy practices no less protective of all users and members than our practices described in this document, to the extent allowed by applicable law. It is possible that Vinacircle, its subsidiaries, affiliates, joint ventures or any combination of such, could merge with or be acquired by another business entity. Should such a combination occur, you should expect that Vinacircle would share some or all of your Personal Information in order to continue to maintain and provide access to the Website/Mobile Application.

Legal Requests: Vinacircle co-operates with law enforcement inquiries, as well as other third parties to enforce laws relating to matters, such as intellectual property rights, fraud and other rights. We can (and you authorize us to) disclose any Personal Information about you to law enforcement and other government officials as we, in our sole discretion, believe reasonably necessary or appropriate, in connection with any investigation.

Data Retention Policy

We will retain data for as long as you use the Mobile Application and it would continue for a reasonable time thereafter. Please note that some or all of the provided data may be required in order for the Mobile Application to function properly. If you wish to stop us from collecting any personal Information or other data, you may uninstall the Mobile Application.

Transfer of Personally Identifiable Information

The Personal Information that we collect from you may be transferred to and stored at locations that are outside the territory of USA. It may also be processed by staff operating outside the territory of USA, who work for or are engaged by Vinacircle.

Since the transmission of any information across the internet is not completely secure, we have implemented strong security measures and will do our best to protect your Personal Information. That being said, we cannot ensure 100% security and any transmission is at your own risk.

Changing Your Personally Identifiable Information

Vinacircle gives you the ability to edit your Personal Information and preferences at any time. You have the right to refuse any marketing email from us in the future. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections. We will, however, retain in our files and databases Personal Information you have requested to remove in order to use it in some circumstances, such as to resolve disputes, troubleshoot problems, and enforce our Terms and Conditions of Use. Further, such prior Personal Information is never completely removed from our databases due to technical and legal constraints, including stored "back up" systems. Therefore, you should not expect that all of your Personal Information will be completely removed from our databases in response to your requests.

Your Consent

By using the Website/ Mobile Application and by providing your information, you consent to the collection and use of the information in accordance with this Policy, including your consent to share the information.

Cookies

Cookies are small and unique information identifiers that we send to your computer, mobile, tablet or other devices when you visit the Website. This enables us to recognize your profile and your device on future visits and provide to you customized features. These identifiers assist us in remembering your preferences and chosen items, hence, enhancing your Website browsing experience and trying to ensure that the ads and offers you see are personalized to your shopping behavior. The Website also uses technologies like Google Analytics which works on the data collected and stored through cookies and other identifiers for marketing and site optimization purposes.

The acceptance of cookies is not mandatory for visiting the Website. Nevertheless, we would like to point out that many of the Website's features and functionalities are only possible with the activation of cookies. The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.

Security

Vinacircle uses reasonable security measures to safeguard the confidentiality of your Personal Information, such as firewalls, Transport Layer Security (TLS), and other physical and electronic security measures. However, you agree and acknowledge that "perfect security" does not exist on the Internet.

Mobile Privacy

We may offer you the ability for you to connect with the Website or use our Mobile Application, Services, and tools using a mobile device, either through a mobile application or via a mobile optimized Website. The provisions of this Privacy Policy apply to all such mobile access and use of mobile devices. This Privacy Policy will be referenced by all such mobile applications or mobile optimized Websites.